Terms & Conditions - Sparrow Networks

Please read these conditions carefully.

We offer a wide range of sparrow Services, and sometimes additional terms may apply. When you use an sparrow Service (for example, Your Profile, Gift Cards, sparrow Video, Your Media Library, sparrow  devices, or sparrow  applications) you also will be subject to the guidelines, terms and agreements applicable to that sparrow Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY

Please review sparrow which also governs your use of sparrow Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

 When you use sparrow  Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other sparrow  Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any sparrow Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of sparrow or its content suppliers and protected kenya copyright laws. The compilation of all content included in or made available through any sparrow Service is the exclusive property of sparrow. 

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any sparrow Service are trademarks or trade dress of sparrow  kenya . and other countries. sparrow trademarks and trade dress may not be used in connection with any product or service that is not sparrows , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits sparrow . All other trademarks not owned by sparrow that appear in any sparrow  Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by sparrow.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, sparrow or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the sparrow  Services. This license does not include any resale or commercial use of any sparrow  Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any sparrow Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by sparrow  or its licensors, suppliers, publishers, rightsholders, or other content providers. No sparrow  Service, nor any part of any sparrow  Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of sparrow. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of sparrow without express written consent. You may not use any meta tags or any other "hidden text" utilizing sparrow name or trademarks without the express written consent of Amazon. You may not misuse the sparrow  Services. You may use the sparrow Services only as permitted by law. The licenses granted by sparrow  terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own sparrow account to use certain sparrow  Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Visit  to manage your payment options. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. sparrow does sell not sell its products or services to unregistered accounts  but it sells to registered verified registered accounts., who can purchase with a credit card or other permitted payment method. Alcohol listings on sparrow are intended for adults. You must be at least 21 years of age to transact invoices , or use any site functionality related to alcohol. sparrow reserves the right to refuse service, terminate accounts, terminate your rights to use sparrow Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. sparrow reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant sparrow a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant sparrow and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify sparrow  for all claims resulting from content you supply. sparrow  has the right but not the obligation to monitor and edit or remove any activity or content. sparrow  takes no responsibility and assumes no liability for any content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

Sparrow respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please write to info@sparrownetworks.co.ke

RISK OF LOSS

All purchases of physical items from sparrow are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

sparrow does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, sparrow  does not take title to the refunded item. For more information about our returns and refunds, please write to returns@sparrownetworks.co.ke

PRODUCT DESCRIPTIONS

sparrow  attempts to be as accurate as possible. However, sparrow does not warrant that product descriptions or other content of any sparrow Service is accurate, complete, reliable, current, or error-free. If a product offered by sparrow itself is not as described, your sole remedy is to return it in unused condition. 

PRICING

"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on sparrow and other retailers. Certain products may have a "Was Price" displayed, which is determined using recent price history of the product on sparrow.

With respect to items sold by sparrow , we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by sparrow is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item. 

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

SANCTIONS AND EXPORT POLICY AND IMPORT POLICY

KENYA BUREAU OF STANDARDS

By listings your products on sparrownetworks.co.ke you ensure all products have passed Kenya bureau of standards 

KENYA REVENUE AUTHORITY

By listing your products on sparrownetworks.co.ke you ensure that if your products require Kenya revenue authority stamps are fully paid

OTHER BUSINESSES

Parties other than Sparrow  operate stores, provide services or software, or sell product lines through the sparrow distribution network . In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from sparrow . We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Amazon does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE SPARROW  SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SPARROW SERVICES ARE PROVIDED BY SPARROW ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SPARROW MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SPARROW SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SPARROW  SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SPARROW SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, SPARROW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPARROW  DOES NOT WARRANT THAT THE SPARROW  SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SPARROW  SERVICES, SPARROWS SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM SPARROW  ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, SPARROW  WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SPARROW SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY SPARROW SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES

Any dispute or claim relating in any way to your use of any Sparrow Service will be adjudicated in  courts of  Nairobi County, Kenya , and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

APPLICABLE LAW

By using any Sparrow  Service, you agree that applicable law, and the laws of Kenya , without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Sparrow.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our PRICING , posted on this site. These policies also govern your use of Sparrow  Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

SPARROWNETWORKS LTD
P.O. Box 00600-33672 
NAIROBI - KENYA

ADDITIONAL SPARROW  TERMS & CONDITIONS

The following terms (“Sparrow”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with Amazon Services (the "sparrow website"). 
 Use of Third Party Services. When you use the Sparrow website, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

1.  No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the Sparrow  Software, whether in whole or in part.
2. Updates. We may offer automatic or manual updates to sparrow at any time and without notice to you.
3. Conflicts. In the event of any conflict between these Conditions of Use and any other sparrow or third-party terms applicable to any portion of sparrow, such as open-source license terms, such other terms will control as to that portion of the sparrow  and to the extent of the conflict.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that your intellectual property rights have been infringed, please submit your complaint  to info@sparrownetworks.co.ke report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.

We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

Written claims concerning copyright infringement must include the following information:

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the site;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf